CHESNEE HIGH-SPEED INTERNET

Chesnee High Speed Internet Up to 1 Gig

Looking for the fastest Internet available in Chesnee, SC? Check out our new speeds - just launched in February 2018! Cablenet customers can enjoy blazing fast Internet up to 75 Mbps. It's great for gamers and families with who enjoy streaming movies on multiple devices. Improved upload speeds make it easier to share photos, videos and play games online. Standalone internet is available, but enjoy our best prices when purchased with landline phone!


Live in a fiber-optic community? Ask about even higher speeds with symmetrical upload available in limited areas. We can offer up to an incredible 1 Gig! That's 1,000 Mbps!

 

Each plan includes:
  • Online email access with up to five email addresses
  • FREE Trend Micro Internet Security software (a $49.95/year value)
  • FREE Grey Mail filtering
  • 10 Megs FREE of remote file storage space
  • FREE access to ESPN3

RESIDENTIAL PLANS

5 MBPS DOWNLOAD / 1 MEG UPLOAD.
$30 Standalone
$20 when purchased with phone service

Best for: Checking email, basic surging, shopping online and viewing social media sites.

45 MBPS DOWNLOAD / 10 MEG UPLOAD.
$55 Standalone
$45 when purchased with phone service

Best for: Sharing photos, downloading music, video streaming with NETFLIX, faster uploads of photos and videos

75 MBPS DOWNLOAD / 10 MEG UPLOAD.
$75 Standalone
$65 when purchased with phone service

Best for: Gaming like XBOX LIVE, HD video streaming, households with multiple devices, faster uploads of photos and videos.

Speeds not available in all areas. Additional speed options may be available up to 1 Gig in fiber-served homes. Call us or stop by to find the speed that is right for you.
 

RESIDENTIAL COMPLETE COVERAGE MAINTENANCE PLAN: $7 / month

Avoid service call fees! Don't forget to sign up for the Complete Coverage Plan that will coverthe maintenance of all wiring inside the home, the maintenance and/or replacement of the battery back-up for fiber-optic subscribers. It also covers the following Chesnee Communications-provided equipment: modems, filters, standard wireless routers, Set-Top box remotes, power strips and surge protectors. Security equipment, advanced wired/wireless routers and Chesnee TV set-top boxes are not covered by this maintenance plan.


BUSINESS PLANS


Today's businesses demand the best Internet service. Let our knowledgebale, local Business Sales Executive guide you through selecting the right Internet for your business. Click here to request a free quote and consultation.

5 MBPS DOWNLOAD / 1 MEG UPLOAD.
$40 Standalone
$30 when purchased with phone service

45 MBPS DOWNLOAD / 10 MEG UPLOAD.
$65 Standalone
$55 when purchased with phone service

75 MBPS DOWNLOAD / 10 MEG UPLOAD.
$85 Standalone
$75 when purchased with phone service

 Chesnee Internet Service Acceptable Use Policy.

24/7 Technical Support

864-461-2200 - OR - 888-375-1553 (TOLL FREE)

Chesnee Communications is pleased to provide its high-speed Internet customers with spam and virus filtering using GreyMail. Before messages are placed in your inbox, each one is scanned by the GreyMail service for both viruses and junk mail. If either is detected in the message, it is immediately moved to the GreyMail Message Center and a notification is sent to your inbox.

You can then click on a link that loads the Message Center in your browser, giving you the opportunity to safely review the infected message. All quarantined spam and viruses are automatically deleted if they are older than 14 days, so you never really need to delete what is quarantined if you don’t want to. You may delete, forward, and read messages as well as set many other customizable features.

To access GreyMail’s many customizable features click on “Options” in the upper right hand corner of GreyMail. Here you can set overall “Spam Sensitivity” levels, individual filter settings, setup a white list and blacklist, as well as many other options.

FUNCTIONS

DELETING A MESSAGE:

To delete a message or a collection of messages, select the checkbox to the left of each message then hit the “Delete Selected” button at the top of the screen.

VIEWING A MESSAGE:

To view a message, click on the “Subject” of that message. If the message has no subject, you may click on the envelope to the right of the date field to pull up the message. The email will be opened in a new window. If the message contains attachments or online images, you will not be able to display these for security reasons. If the message is actually not spam, you can forward it to your inbox and be able to read any attachments or images contained. Headers are not included in the message display. In order to view headers, click on the header icon next to the envelope.

FORWARDING A MESSAGE TO YOUR INBOX:

To forward a message to your inbox, simply check the checkbox to the left of it. Then hit the “Forward Selected” button at the top of the screen.

ALLOWING MAIL FROM SENDERS:

To allow messages sent by a specific sender to always bypass GreyMail, you can add these senders to a white list. To add senders, select the message by checking the box to the left of the message, then hit the "Allow Sender" button at the top of the page. This will add the sender’s email address to the white list. To manually add senders to your white list, click “Options” in the upper right hand corner of GreyMail, scroll down to the white list section and enter an email address, then click the “Save” button. You can use wildcards to allow everything from "my-example-domain.com", simply add *@my-example-domain.com in your white list.

BLACKLIST:

Your blacklist allows you to block messages from certain senders, or certain domains, from ever reaching your inbox. To add specific senders or domains to the blacklist click “Options” in the upper right hand corner of GreyMail. Scroll down to the blacklist section and enter an email address or domain into an available box, then click the “Save” button. You can use wildcards to block everything from "my-example-domain.com", simply add *@my-example-domain.com in your blacklist.

STATISTICS:

By clicking on the “View Stats” button in the upper right hand corner of GreyMail, you can see how many emails have been filtered over the last several months.

If you’d like additional information or if you have questions about specific system and browser requirements, please call the Chesnee technical support staff at 888-375-1553 or 864-461-2200.

Chesnee Communications now provides the Trend Micro Internet Security Suite software to all of our high-speed Internet customers FREE of charge (a $49.95/year value) to defend their home computer networks from attacks, safeguard personal identities Online, and protect kids while they are surfing the Internet.

Trend Micro Internet Security Suite is an easy-to-use, comprehensive security solution that keeps out hackers, viruses, worms, fraudulent emails and other threats. It uses award-winning firewall technology from Trend Micro which:

  • Blocks hackers and other unknown threats;
  • Stops viruses and worms and protects against emerging viruses before they attack;
  • Protects against identity theft and Online profiling;
  • Quarantines suspicious email attachments and blocks outbound messages containing potential viruses;
  • Protects users of the most popular IM services and shields you from IM spammers, thieves and online predators;
  • Blocks access to offensive website content;
  • Stops dangerous phishing emails and spam from getting into your inbox;
  • Secures PCs connected to wireless networks – at home or on the road.

To get the free Trend Micro Internet Security Suite, you must log into My Account at http://myaccount.chesnet.net/.

Note: Before installing the Trend Micro Internet Security Suite, you will need to uninstall any other Internet security software program (Norton, McAfee, etc.) you have used previously, including Chesnee’s Internet Safety Kit. You will need to install the Trend Micro Internet Security software on each computer you intend to protect. Up to three (3) computers will be covered per Chesnee email account.

If you need assistance downloading or installing the software, please call Tech Support at 888-375-1553 or 864-461-2200.

Business Office hours: Weekdays from 8 a.m. to 5 p.m.

General, Billing and Payments 864.461.2211

Repair Service (dial) 611 or 864.461.2207

Internet Technical Support 864.461.2200 or 888.375.1553 (toll-free)

Email: chesnee@chesnet.net