Lifeline is a federal program that provides a monthly discount on telephone or broadband service to qualified low-income residents. Lifeline is designed to ensure that telephone service remains affordable to all S.C. residents.
The Federal Lifeline assistance program provides a credit of $9.25 on the monthly telephone OR broadband bill of qualified residents ($114.00 in savings per year). The South Carolina Lifeline assistance program provides a credit of $3.50 on the monthly telephone bill of qualified residents ($39.00 in savings per year).
You may qualify for Lifeline if your total household income is at or below 135% of the federal poverty guidelines; or if you, your dependent or someone in your household receives one of the following:
Federal Housing Assistance
Supplemental Nutrition Assistance Program (formerly Food Stamps)
Supplemental Security Income (SSI)
Veterans Pension and Survivors Benefit Programs
Lifeline is available on one telephone line per household. If you or someone in your household has Lifeline on a wireless phone, then you cannot get it on your home phone too. You may not transfer your Lifeline discount to another person, even if he or she qualifies for Lifeline. For more information about Lifeline, contact South Carolina’s Office of Regulatory Staff toll-free at 866-788-6565 or visit the Office of Regulatory Staff's website.
Visit our office to determine if you are eligible for Lifeline and to sign up.